The Agency has a General Director and Deputy General Director appointed by the government and the necessary staff. It comprises six departments, an administrative tribunal and five services. It has 224 employees out of which 117 are male and 107 female.

The profile of these employees' shows that 25% of the employees have a B.A Degree and above and 33.8% have a College Diploma.

1. Organization and Positions Classification Department

Review organizational structure and manpower needs of the federal government institutions and classify positions and implement upon approval.

Undertake studies of salary scales, allowances and work methods and implement upon approval.

Review and submit recommendations on the benefits of the employees of the civil service.

2. Inspection Department

   Review organizational structure and manpower needs of the federal government institutions and classify positions and implement upon approval.

   Undertake studies of salary scales, allowances and work methods and implement upon approval

   Review and submit recommendations on the benefits of the employees of the civil service. Ensure that personnel activities are carried out by government institutions in accordance with the existing Public Service Regulation and directives issued by FCSA or Office of the Prime Minister.

3. Training Department

Make an assessment of training needs of civil service and conduct training programs on the basis of training needs assessment

Evaluate the impacts of training already carried out by the commission.

Exert proper effort to cause the establishment of a training center for the civil service.

Undertake studies related to training regulations and directives and submit recommendations on its improvement.

4. Women's Affair Department

Facilitate opportunities to strengthen the participation of women in the civil service in positions of decision making and leadership and affirmative action to be taken

Review that all proclamations, regulations, directives and circulars do not contravene the rights of women in the civil service and submit recommendations to the government.

5. Planning, Policy Analysis and Evaluation Department

Undertake studies to ensure that proclamations, regulations, and directives are able to help establish efficient and modern civil service and submit recommendations to the Agency.

Analyze researches made and translate documents that help in making a research.

6. Administrative Tribunal

Hear and decide on appeals brought by a civil servant aggrieved of:

Unlawful suspension or termination of service;

Being penalized by rigorous disciplinary penalty;

An illegal attachment or deduction of his salary or other payments;

Infringement of his rights arising from an employment injury.

The decision of the Administrative Tribunal on question of facts shall be final; provided, however, that anyone of the parties may appeal to the Federal Supreme Court on question of law within 30 days from the date of the decision of the Administrative Tribunal.

7. Legal Service

Initiate policies and draft laws, regulations and directives of the civil service.

Advise civil service organizations on personnel matter.

Sue or be sued on behalf of the Agency

8. Audit Service

Examine and verify the accuracy of records of the Agency's fixed and liquid assets against the existing rules and regulations.

9. Public Relations Service

Ensures the establishment and maintenance of mutual understanding between the Agency and civil servants/ general public.

10. Administration and Finance Service

Ensure that the necessary manpower, finance and material needs of the various departments and sections of the Agency are fulfilled and carry out other personnel activities.

11. Information Service

Carry out statistical works; render computer service and ensure the accuracy and effectiveness of the archival activities of the Agency.